PT Peranti Digital Solusindo (PDS) is an Indonesian software company. We build and operate business applications that companies run themselves — from contact centers and helpdesks to hospital front desks and field data collection.
Our work is not limited to shipping features. We design the data model, migrate existing records, train the operators who use the system every day, and stay available when something needs to change.
How we work
Scope before code
Every engagement starts with a written scope: modules, user roles, integrations, and acceptance criteria. Changes are decided with the customer, not silently.
Your data stays yours
On-premise deployments keep records inside the customer network. We document the schema so the data is never locked behind a vendor.
One codebase, many deployments
Customers run the same platform with configuration and module selection, so a fix or improvement can be delivered to everyone.
Integration is part of the product
APIs, webhooks, and connector drivers are treated as first-class features — not as one-off custom scripts per customer.
Handover, not dependency
We hand over documentation, runbooks, and admin training so internal IT can operate the platform without us.
Support that answers
Support runs through the same helpdesk discipline we sell: tickets, SLA, and logged resolutions.
Technology we build on
- PHP with Laravel and Livewire for the application layer.
- MariaDB or MySQL for transactional data, Redis for queues and cache.
- Node.js services for messaging connectors and WebSocket push.
- Asterisk and ARI for voice, telephony recording, and CDR pipelines.
- Linux servers, on-premise or in a cloud region of your choice.
Want to know if we fit your case?
Send a short description of the process you want to digitize. We answer with a technical opinion, not a brochure.